Text message marketing for car dealerships

Your customers expect your communications to be as seamless as your car sales. Give them the experience they need with business SMS for car sales, service department appointments, and customer service.

What is Automotive SMS?

The business text messaging app built for productivity

AgileDroid AI pairs enterprise-grade security with unparalleled productivity. Learn more about the features that make it easy to get up and running fast to start connecting with customers.

Shared inbox

Private comments for teams

Lists and campaigns

Performance

CSAT surveys

Customer insights and sentiment

Administrative controls

Automations

SMS for car sales and service customers

The most important step in closing a sale is scheduling the next meeting. After someone leaves the showroom, or submits an online request, it’s critical to follow up in a timely manner with product information relevant to them. Allowing a dealer to send texts to customers is now critical. Sales managers need visibility into customer conversations to get more predictable sales pipelines. And service departments need a more efficient way than phone calls to notify customers. With a

98% open rate, text messaging helps ensure that your team is spending more time closing sales and servicing vehicles.

Save time for your automotive service departments

Use AgileDroid AI to text message customers when their vehicle is ready to be picked up, schedule regular service reminders, or allow them to text you with questions. AgileDroid saves your staff time by allowing them to communicate with customers over SMS instead of phone calls, voicemails, and emails.

Expedite car sales with text messaging

Getting to that next meeting or dealership visit is critical to closing a sale. Handling car sales via text messaging ensures a timely response. AgileDroid AI works on iPhones and Android phones with its featured apps. Internet managers and receptionists can use AgileDroid AI on any computer. They can set up auto replies, schedule meetings, and send personalized templates to quickly answer any questions a customer might have.

Personalize messages to multiple dealership customers

Send a single message to multiple customers at once. AgileDroid AI can customize each message with the customer’s name or any other custom field you like. Customers won’t see each other and can reply privately to you. It’s great for sharing product updates and getting customers back to your car dealership.

Works with existing tools and phone numbers

Text enable existing phone numbers so customers text your dealership. Add the AgileDroid AI webchat widget to your dealership website and make it simple for people to ask questions over SMS. Reply to messages form popular channels like Facebook and Apple Messages for Business from within AgileDroid AI. And with Zapier, AgileDroid AI can get contacts from Google Sheets or your lead generation software.

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Automate your engagement

Keep customers and leads engaged with scaled text messaging campaigns. Program drip campaigns to send customers a series of texts over time, nurturing them about offers and sales events. Create automations based on message keywords, timing, or channel that simplify your team’s workflows, saving them time

Integrate texting with your CRM

AgileDroid AI integrates

with popular CRM platforms, making it easy for you to sync text messaging with your customer data. Send personalized texts with custom fields from your CRM. Build powerful multi-step workflows based on your customers’ messages and behavior.

Automate answers and processes

Set expectations, save time on repetitive tasks, and increase response speeds with automations. Create during-hours or after-hours replies based on the time messages land in your SMS platform. Establish triggers for changes in order status to keep customers up to date. Send automated answers to FAQs based on incoming message keywords.

Improve customer satisfaction

Elevate the customer experience with personalized support. Provide reliable, up-to-date information on customers’ deliveries. Schedule SMS follow-ups after deliveries and automate SMS CSAT surveys to ensure your team is exceeding expectations.

Increase on-time payments

Remind customers about upcoming payments with SMS reminders. Your texting solution can automate alerts with an
SMS integration. When your billing management software updates with invoices, AgileDroid AI can immediately send reminders.

Get a full picture of all conversations

Centralize all of your messaging history in one place for full visibility into team communications. Access contact and messaging history in your shared inboxes, and export chats for documentation or audits. Manage messages from SMS and channels like Facebook Messenger, WhatsApp, and more.

Track channel success with reports

Review AgileDroid AI's built-in reports to track team response times, resolution times, and more. Weigh channel popularity by monitoring incoming customer or business partner message volume.

Connect texting with your business apps

Link AgileDroid AI with your CRM and other business apps to sync data. AgileDroid AI's

SMS integrations empower you to access up-to-date custom fields and build powerful text messaging workflows.

Retail SMS to drive sales and build loyalty

Answer common questions at scale, close deals faster, and create personalized customer connections using SMS marketing for retail.

FEATURES

How to send dispatch texts

Your SMS dispatch platform makes it easy to reach your contacts. Here’s how to send a message.

1. Import your contacts .

Only text those who have
opted in to receive messages.

2. Choose a single recipient or list.

Segment your lists to better target messages.

3. Write your SMS template .

Leave space for custom fields, like names or order numbers.

4. Press send

Or, schedule the text message to send at a specific date and time.

You can also send advanced texts through AgileDroid AI. including scheduled or automatic texts. Learn more in our ebook
Automated Text Messaging: The Complete Guide.

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